Support Center

Frequently Asked Questions

Everything you need to know about setting up and using Keyra to grow your real estate business.

Getting Started

Keyra is an AI-powered virtual receptionist designed specifically for real estate professionals. It answers your calls 24/7, qualifies leads, books showings, and sends you instant summaries, ensuring you never miss a commission opportunity.
Yes! You can get set up in about 3 minutes. The process is entirely web-based and requires no technical skills. Simply enter your business info, configure your AI assistant's voice and greeting, and forward your calls.
Not at all. Keyra is designed to be intuitive and user-friendly. If you can use email and browse the web, you can use Keyra. Our setup wizard guides you through every step.
Most agents are up and running within 3 minutes. After creating your account and configuring your assistant, you just need to enable call forwarding on your phone, and Keyra is live.

Call Forwarding & Phone Setup

You set up conditional call forwarding with your mobile carrier to send calls to Keyra only when you're busy, unavailable, or decline a call. We provide simple, one-click dialing codes for all major carriers including AT&T, Verizon, T-Mobile, and Sprint.
Keyra works with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most smaller carriers. We also support VoIP services like Google Voice, RingCentral, and others.
Absolutely! Keyra works seamlessly with Google Voice, RingCentral, and other VoIP services. You can forward calls from these services just like you would from a mobile carrier.
You stay in complete control. When you answer a call yourself, Keyra doesn't pick up. Keyra only answers calls that you decline, miss, or when your phone is off/out of service.

AI Assistant Features

Yes! You can fully customize the greeting to match your brand and personal style. You can also provide specific answers to frequently asked questions to make the AI even more helpful for your specific business needs.
Yes! Keyra is bilingual and can seamlessly switch between English and Spanish to serve all of your clients. The AI automatically detects the caller's language preference at the start of the call.
Keyra asks intelligent, conversational questions to understand the caller's intent, timeframe, budget, and specific needs. This information is captured in the call summary so you can prioritize your follow-up based on lead quality.
Yes! When integrated with your calendar (Google or Outlook) and showing tools, Keyra can automatically schedule showings based on your real-time availability. The appointment is added to your calendar and you receive an instant notification.

Billing & Compliance

Yes! Keyra offers a 14-day free trial with no credit card required. You get full access to all features so you can experience the value firsthand before committing.
Yes! Keyra is trained to strictly adhere to Fair Housing laws, avoiding steering, biased language, and misrepresentation. The AI automatically protects you from potential violations by providing compliant responses.
Yes, calls are recorded and transcribed for your records and compliance purposes. Keyra handles two-party consent requirements automatically based on the caller's location.

Still have questions?

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